Privacy Policy

Last updated: to be set by the institute

This is a template policy. The institute should have it reviewed and customised before launch.

Information we collect

We collect the information you provide when you register, enrol in a course, submit an enquiry or make a payment. This typically includes your name, email address, phone number and payment references.

How we use information

To create and manage your account and enrolments.
To provide courses, batches, assessments and certificates.
To process payments and issue invoices and receipts.
To respond to enquiries and provide support.
To meet legal and accounting obligations.

Payment information

Card and bank details are handled directly by our payment provider. We do not store full payment credentials on our servers. We store only the payment reference identifiers required to reconcile transactions.

Data sharing

We share data only with service providers necessary to run the platform (for example, hosting, storage, email and payment processing), and where required by law.

Security

We use encrypted connections, hashed passwords, access controls and audit logging. No system can be guaranteed to be completely secure, and we encourage you to use a strong, unique password.

Your choices

You may request access to, correction of, or deletion of your personal data, subject to legal and accounting requirements, by contacting our office.