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Demonstration site — sample content is marked and should be replaced with verified institute information before launch.

Refund Policy

Last updated: to be set by the institute

This is a template policy. The institute should have it reviewed and customised before launch.

Eligibility

Refund requests are considered if raised within 7 days of enrolment, subject to the conditions below and applicable law. Refunds are considered within the configured window as per the refund policy.

Non-refundable cases

  • Requests raised after the refund window.
  • Courses that have been substantially consumed (for example, most lessons completed).
  • Test-series and downloadable material once accessed.

How to request a refund

Contact our office with your registered email, order/payment reference and reason. Our team will review the request and respond within a reasonable period.

Processing

Approved refunds are processed to the original payment method. Bank or provider timelines may apply. Where a refund is approved, course access is revoked.

Offline payments

Refunds for offline admissions are handled by the institute in accordance with the receipt and applicable policy.